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FAQ

  • What is your Privacy Policy?

    What information do we collect?

    We collect information from you when you place an order or fill out a form.

    When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

    What do we use your information for?

    Any of the information we collect from you may be used in one of the following ways:

    To improve our website: We continually strive to improve our web site offerings based on the information and feedback we receive from you.

    To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.

    To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

    To send periodic emails: The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

     How do we protect your information?

    We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

    We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

    After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

    Do we use cookies?

    Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

    We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

    If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most web sites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

    Do we disclose any information to outside parties?

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our web site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    Third party links

    Occasionally, at our discretion, we may include or offer third party products or services on our web site These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


    California Online Privacy Protection Act Compliance

    Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.


    Children's Online Privacy Protection Act Compliance

    We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our web site, products and services are all directed to people who are at least 13 years old or older.

    Online Privacy Policy Only

    This online privacy policy applies only to information collected through our web site and not to information collected offline.


    Your Consent

    By using our site, you consent to our privacy policy.


    Changes to our Privacy Policy

    If we decide to change our privacy policy, we will post those changes on this page.

    This policy was last modified on 10/27/2010


    Contacting Us

    If there are any questions regarding this privacy policy, use the Contact Us portion of this site.


  • What is your return policy for Lion's Choice GEAR?

    Return Policy

     Online purchases from Lions Choice may be returned within 14 days of purchase in unused, like new condition for a full refund.

    Apparel items must be unwashed and unworn with all original labels and tags attached to the item.

    All damaged and shortage claims must be made within 7 days of receipt of delivery. If damaged upon arrival, you have the right to refuse the order.

    Purchases will be refunded only to the same credit card used on the purchase. A refund will be issued to the original credit card within 1-2 billing cycles.

    All returns must have a copy of your original receipt, all shipping documentation and must be in new condition.

    All sales on closeout or special items are final. NO RETURNS OR EXCHANGES on closeout items.

     

    When returning items

    To prepare your return, please use the original packaging or a strong corrugated box. Complete the "Returned Items" portion of your original packing slip or clearly note the reason for return on the slip: include a copy inside the package: pack and tape your package securely. Write your order number (found on the packing slip) on the provided pre-paid label in the space provided. Affix the label to the outside of the package. Drop off to your local UPS carrier location

  • What recognition has Lion's Choice received from RFT?

    We've received recognition for BEST Fast Food in 2007 and 2008. Best Roast Beef in 2010 and 2011. We are known for quality, taste, and nutrition and our loyal St Louis fans continue to recognize us in the River Front Times.

  • What makes Lion's Choice different from typical "fast food"?

    Our sandwiches are prepared the moment you order using real, roasted beef that is hot, healthy, fresh and tasty. Our service is friendly, accurate and efficient - and our dining room environments are comfortable, pleasant and free from the noise and clutter that define similar restaurants.